PrimeArray offers dedicated, personal support to ensure that customers maximize their value from our systems. We stand by our products and go way beyond the industry acceptable standards for customer support. PrimeArray does not charge for support plans and does not charge per incident – its always FREE – for the life of your purchased system. Rest assured, you have a partner – and peace of mind – when you buy from PrimeArray.

How to Reach Support

Please include your product’s serial number when you contact us.


Your message has been sent successfully.
Please Select Captcha.
Something went wrong please try again

Fill out a request form and one of our advisors will contact you to discuss your requirements, find an appropriate solution and then send you a quote for your customized configuration.

We absolutely do NOT sell your contact info. It is ONLY used to communicate with you about our products.

client logo 1
client logo 2
client logo 3
client logo 4
client logo 5
client logo 6
client logo 7
client logo 8
client logo 9
client logo 10
client logo 11
client logo 12
client logo 13
client logo 14
client logo 15
client logo 16
client logo 18
client logo 19
client logo 21
client logo 22

Contact PrimeArray

location icon

Prime Array Systems, INC. 1500 District Avenue Burlington, MA 01803

phone icon


Clock icon

9-5 EST, M-F