PrimeArray Product Support


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PrimeArray is proud of the support it provides to its customers. Refer to this page for the latest software utilities and documentation for your product. If your issues are not addressed from information on this page, please contact our technical support department by completing a support request form or emailing support@primearray.com or calling us at 978-649-0090 and selecting the Support option.

For the latest firmware for your product please email our technical support department at support@primearray.com and include your product model number and serial number. We will direct you to an appropriate ftp site with specific download and installation instructions.

CD/DVD Servers and Loaders

ServStation and ProServer
Maxtet


NAS Plus CD/DVD Server Systems

NetServ


NAS Systems

FlexNAS


iSCSI Storage

AutoStor
CD/DVD Duplicators

Duplicore